Your Wi-Fi Baby Monitor Questions: Answered

iBaby Wi-Fi Baby Monitor

iBaby Monitors are unique for their remote viewing capabilities. What parents love about having a wifi baby monitor its limitless range. Whether parents are downstairs or on a business trip, they can check up on their little ones and send a quick “I love you!”
iBaby Monitors also have a collection of features that many other baby monitors do not have. These features contribute to iBaby’s complete baby care system, including a music player and baby room environment analytics. iBaby’s app-based device allows iBaby to develop baby monitors that go beyond current baby monitoring technology.
Though, because iBaby Monitors are unlike any other, we often get questions about the monitor and its features. In this post, we will tackle common questions from our users.”What is the difference between users and viewers?”
iBaby Monitors support unlimited users, but up to four viewers at a time. Device owners can invite as many users to have access to their iBaby Monitors as they’d like. But only four people or devices can view one monitor at a time.

“Why won’t my baby monitor connect to my Wi-Fi?”

Many household Wi-Fi networks have two different frequencies: 2.4Ghz and 5Ghz. Most Wi-Fi baby monitor devices including most iBaby devices support 2.4Ghz frequency.
However, during the installation process, the monitor may pick up the 5Ghz frequency instead. Most of the time, users can determine the frequency based on the name of their Wi-Fi network. 5Ghz Wi-Fi networks will end with a -5. For example, most households will see ibabywireless and ibabywireless-5 in their wireless network settings.
If this occurs, users simply need to reconnect their smart phone or table to the correct wireless network and begin the installation process again.
After installation, users may change their Wi-Fi settings back to their preferred network.

“What is that clicking sound?”

The clicking sound is coming from the iBaby Monitor’s night vision function. When the camera detects low lighting, it will automatically turn on the infrared night vision. If the clicking sound is bothersome, users may turn off automatic night vision in the app settings.

“Can I connect multiple devices on one app?”

You definitely can! The iBaby Care App is designed to support all iBaby devices on one app (except for the M3/S & M2). You can easily toggle between multiple iBaby Baby Monitors, iBaby Air, and AirSense.

“Can I listen to the monitor even when I’m using another app?”

Yes, the iBaby Care app will run in the background until you close the app. iBaby’s “Listen” function allow users to listen to the baby’s room all night even when the screen is off. Users will get sound/motion alerts as well.

“What is Sleep Mode and when should I activate it?”

Privacy is iBaby’s top priority. While we allow the monitor’s video feed to be shared with other users, we realize there might be times when you want to make sure no one will log in when you need some privacy with the baby. For instance, you might be breastfeeding or changing the baby. For times like that, we created Sleep Mode. To turn in on, go to menu > Settings > Sleep Mode. When Sleep Mode is activated, only the account owner is able to access the video feed, and all invited users will just see black screen.