iBaby Care M7 Lite Installation

iBaby Care M7 Lite Installation

First time setup Instructions:

Before Setup

Please double check that you have the following before we start the setup process:

1. iBaby monitor power cord (please do not use other power cords)
2. A genuine Apple cable
3. Confirm you are connecting to a 2.4GHz network with WPA/WPA2 protocol. iBaby monitors will not work with WEP protocol.

Before installing your iBaby monitor connect your phone to the Wi-Fi network you want iBaby to connect to.

Most our users report better performance when paired to 2.4GHz network.

The optimal location for your monitor is on the same floor as your iBaby, less than 15 feet away.

Download the iBaby Care App:

Apple iPhone or iPad

Download the iBaby Care App from the Apple App Store.

Google Pixel, Samsung, or any Android:

Download the iBaby Care app from the Google Play Store.

Installing iBaby Care M7 Lite On iOS or Android Device

iOS Install

Applies to video monitors: M2S+, M6, M6T, M6S, M7, M7Lite

  • Connect your phone to a 2.4 GHz Wi-Fi network
  • Plug in the power adapter
  • Connect the monitor to your phone with an OEM Apple cable.
  • Two Alert Messages will appear
  • Two Message Alerts will pop up on your device

Share Wi-Fi Settings? – Tap Allow

iBaby Care would like to Communicate with this device – Tap Allow

  • The iBaby Care app will Open on its own
  • If you don’t have an iBaby account, tap Register to create one for free.
  • Choose your iBaby model (product).
  • Follow the on-screen instructions.

Android Installation:

  • Connect your phone to a 2.4 or 5.0 GHz Wi-Fi network
  • Plug in the power adapter
  • Open the iBaby Care app
  • If you don’t have an iBaby account, tap Register to create one for free.
  • Choose your iBaby model M6S, M7, M7Lite.
  • Follow the on-screen instructions.

Android Installation Error Code:

I receive an error code when I try to set up my iBaby monitor. What can I do?

You may receive an error code when trying to set up your iBaby monitor. Below you will find a list of error codes and the corresponding tips:

1X004: The Wi-Fi password you entered during the setup process was incorrect.

Verify your Wi-Fi password then try the setup process again. Tap Show Password at the bottom of the password field when entering your network password to double check you have entered your password correctly.

1X005: Get Pack Data Failure
The app failed to install complete information from the cloud. Send an e-Mail to support@ibabylabs.com

with this error code in the subject line.

1X006: Get Pack Data Time Out
The iBaby monitor and the device failed to communicate. Test your internet connection by connecting to your Wi-Fi with a mobile device and loading a web page (i.e., Safari, Chrome, Mozilla, etc…)

1X009: No Device Found
Smart Configuration issue. Reinstall the monitor one more time, (did you hear the “dingding” chime from the iBaby?) If you are still receiving the same error code, please send an e-Mail to support@Ibabylabs.com with this error code in the subject line.

2X002: Turn the mobile data off on your Android device.
To turn the mobile data for most Android devices follow these steps:

  1. From a Home screen, swipe up or down from the center of the display to access the apps screen.
  2. Navigate: Settings > Connections > Data usage.
  3. Tap the Mobile data switch to turn on or off .
  4. If prompted, tap Turn Off to confirm.

Common iBaby Care M7 Lite Questions:

4 thoughts on “iBaby Care M7 Lite Installation

    1. Keren Lopez

      Hi Xoulio, we apologize for the inconvenience this has caused you. We’re currently having some problems with the iBaby Care App which our engineering team is working hard to resolve. We apologize for the trouble this has caused you and your family and we appreciate your patience while we fix these issues.

  1. Ashley

    My husband and I both have the app and each time we close out of the app or lock our iPhones the app wants us to reinstall/activate the device via USB. How do we fix this ?

    1. Keren Lopez

      Hi Ashley, thank you for reaching out.

      I’m so sorry to hear that the app is asking you to install the monitor each time you exit. That’s super odd and definitely should not be happening. Please reach out to our customer support at (650) 396-2436 for immediate help on this issue. Also, if it’s easier, please comment back with your telephone # and I will forward it to our team.

      Thank you and have a great day.

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