iBaby Monitor M6-T-S Installation

iBaby Monitor M6-T-S Installation

First time setup Instructions:

Before Setup

Please double check that you have the following before we start the setup process:

  1. iBaby monitor power cord (please do not use other power cords)
  2. A genuine Apple cable
  3. Confirm you are connecting to a 2.4GHz network with WPA/WPA2 protocol. (If you have the M6S you can install on either the 2.4GHz or 5GHz)

iBaby monitors will not work with WEP protocol. Before installing your iBaby monitor connect your phone to the Wi-Fi network you want iBaby to connect to.

Most our users report better performance when paired to 2.4GHz network.

The optimal location for your monitor is on the same floor as your iBaby, less than 15 feet away.

Download the iBaby Care App:

Apple iPhone or iPad

Download the iBaby Care App from the Apple App Store.

Google Pixel, Samsung, or any Android:

Download the iBaby Care app from the Google Play Store.

Installing iBaby M6/T/S On iOS or Android Device

iOS Install

  • Connect your phone to a 2.4 GHz Wi-Fi network (If you’re using an iBaby M6S you can install on the 2.4GHz or 5GHz)
  • Plug in the power adapter
  • Connect the monitor to your phone with an OEM Apple cable. • Two Alert Messages will appear
  • Two Message Alerts will pop up on your device

Share Wi-Fi Settings? – Tap Allow
iBaby Care would like to Communicate with this device – Tap Allow

  • The iBaby Care app will Open on its own
  • If you don’t have an iBaby account, tap Register to create one for free. • Choose your iBaby model (product).
  • Follow the on-screen instructions.

Android Installation:

  • Connect your phone to a 2.4 or 5.0 GHz Wi-Fi network
  • Plug in the power adapter
  • Open the iBaby Care app
  • If you don’t have an iBaby account, tap Register to create one for free.
  • Choose your iBaby model M6, M6T, M6S
  • Follow the on-screen instructions.

Android Installation Error Code:

I receive an error code when I try to set up my iBaby monitor. What can I do?

You may receive an error code when trying to set up your iBaby monitor. Below you will find a list of error codes and the corresponding tips:

1X004: The Wi-Fi password you entered during the setup process was incorrect.

Verify your Wi-Fi password then try the setup process again. Tap Show Password at the bottom of the password field when entering your network password to double check you have entered your password correctly.

1X005: Get Pack Data Failure
The app failed to install complete information from the cloud. Send an e-Mail to support@ibabylabs.com

with this error code in the subject line.

1X006: Get Pack Data Time Out
The iBaby monitor and the device failed to communicate. Test your internet connection by connecting to your Wi-Fi with a mobile device and loading a web page (i.e., Safari, Chrome, Mozilla, etc…)

1X009: No Device Found
Smart Configuration issue. Reinstall the monitor one more time, (did you hear the “dingding” chime from the iBaby?) If you are still receiving the same error code, please send an e-Mail to support@Ibabylabs.com with this error code in the subject line.

2X002: Turn the mobile data off on your Android device.
To turn the mobile data for most Android devices follow these steps:

  1. From a Home screen, swipe up or down from the center of the display to access the apps screen.
  2. Navigate: Settings > Connections > Data usage.
  3. Tap the Mobile data switch to turn on or off .
  4. If prompted, tap Turn Off to confirm.

Common iBaby iBaby M2S Plus Questions:

2 thoughts on “iBaby Monitor M6-T-S Installation

    1. Keren Lopez

      Hi Jason, thank you for reaching out.
      Unfortunately our iBaby monitor are not compatible with smart home devices like Google Home or Amazon’s Alexa devices. We will forward this request to our engineers and developers. Thank you and have a great rest of your day.

      Reply
  1. Jesus

    Can I use two cellphones simultaneously with one iBabyCare?

    I mean, my wife is in the living room and I’m in the garage, both watching the baby.

    Reply
    1. Keren Lopez

      Hi Jesus,

      Yes, you can definitely do that. Just make sure that you’re both using your individual accounts. If you’re using the same email to sign in, one user will be automatically logged out.

      If you need anymore information or help, please don’t hesitate to reach out again. Thank you and have a great rest of your day.

      Reply
    1. Keren Lopez

      Hi Sparklyn,

      We’re so sorry for the huge inconvenience. We are currently facing an issue with the Google Play store that has resulted in the removal of the iBaby Care app. The app has no virus and none of your personal information is at risk, however Google has failed to make our app live. Our engineers are working hard to restore the app and it should be back up later this evening, if not sooner.

      Again, we’re so sorry for the inconvenience. If you have any other questions about this issue, please don’t hesitate to reach out to our support team at 650-396-2436 (M-F 9-5 p.m.).

      Reply
  2. Jonathan T Watts

    My phone removed the app as it stated that it was infected with a virus. I went to Google Play store to download and reinstall and I cannot find the app on the play store. Where can I find the app to reinstall?

    Reply
    1. Keren Lopez

      Hi Jonathan,

      We’re so sorry for the huge inconvenience. We are currently facing an issue with the Google Play store that has resulted in the removal of the iBaby Care app. The app has no virus and none of your personal information is at risk, however Google has failed to make our app live. Our engineers are working hard to restore the app and it should be back up later this evening, if not sooner.

      Again, we’re so sorry for the inconvenience. If you have any other questions about this issue, please don’t hesitate to reach out to our support team at 650-396-2436 (M-F 9-5 p.m.).

      Reply
    2. Aaron Forste

      McAfee deleted my app as Malware with active threats and now google play store has remove the app from its inventory. Should I be concerned for the security of my kids, my network or my investment in two of your camera systems? Please provide any information I need to protect my family and interests. Thank you.

      Reply
      1. Keren Lopez

        Hi Aaron,

        I’m so sorry for the huge inconvenience this caused you and your family. Yesterday, we were made aware of an issue with the Google Play store that resulted in the removal of the iBaby Care app. The app had no virus and none of your personal information was ever at risk.

        Our engineers were able to fix the issue with Google, and the app is now up and running so you can download it again.

        Again, we’re so sorry for the inconvenience. If you encounter any other issues, please don’t hesitate to let me know so I can report back to our engineering team. Thank you! And we hope you have a great rest of your day.

        Reply
    1. Keren Lopez

      Hi Bruno,

      We’re so sorry for the huge inconvenience. We are currently facing an issue with the Google Play store that has resulted in the removal of the iBaby Care app. Our engineers are working hard to restore the app and it should be back up later this evening, if not sooner.

      Again, we’re so sorry for the inconvenience. If you have any other questions about this issue, please don’t hesitate to reach out to our support team at 650-396-2436 (M-F 9-5 p.m.).

      Reply
    1. Keren Lopez

      Hi Whitney, Unfortunately we don’t have an app available on Amazon Fire devices. I will forward this suggestion to our engineers for a future release.

      Thank you and have a great rest of your day.

      Reply
  3. Eduardo Cansing

    Hi – I have an iPad mini and I cannot download the iBabyCare app- the message display is that the app is not compatible with the iPad.

    Can you help me on this please?

    Reply
    1. Keren Lopez

      Hi Eduardo, thank you for reaching out.

      The iBaby Care app is fully functional on the iPad mini 2 running iOS 9.3. Please update your iPad to the latest software so it can be fully functional again.

      If you have any other questions, please don’t hesitate to contact our customer support at suppotr@ibabylabs.com. Thank you and have a great rest of your day.

      Reply

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